Frequently Asked Questions


How can ScotsCare help?

ScotsCare can help disadvantaged Scots in London through a variety of financial, practical and emotional support.
Our support could take the form of our  advocacy service, job coaching, counselling, sheltered housing, financial grants, homelessness support or social events. Some examples of these would be help with a landlord maintaining a properties living standards, rewriting your CV or skills training, mental health counselling with qualified professionals, accommodation at one of our properties, a grant for school uniforms or coming and singing regularly with our choir. For full details please see Our Services page for more.

Who is eligible for the service?

ScotsCare is a charity supporting persons in condition of need, hardship or distress in London, through a variety of support including grants, training, housing and social events.

To be eligible for support you must be:

  • living or found within a radius of 35 miles of Charing Cross
  • a person born in Scotland, or;
  • the child of a person born in Scotland, or;
  • someone married to a first generation Scot, or;
  • the widow, widower or surviving member of a civil partnership of a person born in Scotland, or;
  • the widow, widower or surviving member of a civil partnership of a person, one of whose parents was born in Scotland.

For our student grants, you must have lived in London for 2 or more years prior to the start of the course. We only give grants for courses at undergraduate level or below.

If you meet these criteria please fill in an application form or call us on 0800 652 2989 for an initial assessment.

Can you tell me more about the merger with Borderline?

Yes, all the FAQs surrounding the merger can be found here and if this doesn’t answer your question be sure to get in touch with us at or give us a call.

Can I access financial support?

People who meet ScotsCare eligibility criteria may be able to access grants too. You will be required to provide proof of income which could be a bank statement and or proof of benefits. Please note we do not provide grants in the form of cash.

Does ScotsCare provide advocacy for legal issues?

It is important to note that we are not an advisory or legal service. For independent advice contact the Citizens Advice Bureau.

How do I apply for help?

Please fill in an online application form and a member of staff will be in touch as soon as possible. If you don’t have access to a computer or have any questions please call us on 0800 652 2989.

Will ScotsCare help me for life?

ScotsCare’s help is on a case by case basis, we will help you with a particular issue and agree a course of action and timeframe. Once this is completed you will need to reapply again for a separate matter, should one arise in the future. We work with you so that hopefully you will not need us in the future, but you can always call on us again should the need arise.

Can I volunteer?

Yes, absolutely. We are always on the lookout for volunteers to help us with things such as befriending, events and work at our head offices. We do our best to match your skills, interests and availability to the most suitable role for you. Please contact for more information.

Can I fundraise for you?

Yes, we gladly accept donations from fundraising efforts. You could be putting on a charity “Highland Games” or planning on doing a sponsored “haggis tasting” for example.

We can help you with ideas and handy tips to make your fundraising event a huge success. Please contact us for support.

Can ScotsCare provide me with accommodation?

We have a limited amount of accommodation, in the form of sheltered housing, for the over 55’s. Due to the limited amount that we can provide, we allocate accommodation on a priority basis.

Where are you based?

We work London wide, but are based at 22 City Road, London EC1Y 2AJ. Some helpful info for getting to us is below.

Bus services to City Road:
21, 43, 76, 141, 205, 214, 271
Nearest tube stations:
Old Street, Moorgate and Liverpool Street

Need Our Help?

Merger FAQ's

Our Leaflets

For more information on our services view our information below.




Befriending leaflet