As we react and adapt to the Coronavirus (Covid-19) outbreak, we’re working hard to make sure that our service continues to run as smoothly as possible.
Unfortunately, virus quarantine measures have meant that we have had to close our office and shift our operations so that staff can work from home.
We’re answering calls as soon as we can and responding to requests for help in the usual way but please accept that some household grant applications may not be available due to our suppliers not having the goods or the manpower to professionally install items such as electrical goods.
This is hard for us, and frustrating for you. We really appreciate your patience and understanding as we prioritise helping our most vulnerable clients.
Thanks for bearing with us, and please take care during this difficult time.